Astra Privacy

Welcome to Astra. Your privacy is important to us. This Privacy Policy explains what information Astra collects, how it is used, and how it is protected while you use our AI platform.

1. Information We Collect

Astra may collect information that you voluntarily provide, including:

Name (if provided)
Email address
Messages, prompts, and uploaded files
Feedback or support requests
Account information (if available)

Astra may also automatically collect limited technical information, including:

IP Address
Browser type and version
Operating system
Device information

This information helps improve reliability, security, and overall performance.

2. How Information Is Used

Collected information may be used to:

Provide AI-generated responses
Improve Astra's services
Maintain platform security
Detect abuse or unauthorized activity
Respond to support requests
Comply with legal obligations

Astra does not sell your personal information.

3. AI Conversations

Prompts, uploaded content, and conversations are processed to generate responses requested by users.

Please avoid submitting confidential or sensitive information unless absolutely necessary.

4. Cookies

Astra may use cookies and similar technologies to:

Remember user preferences
Maintain login sessions
Improve website functionality
Protect against abuse

You can disable cookies through your browser settings, although certain features may become unavailable.

5. Third-Party Services

Astra may use trusted third-party providers for:

Hosting infrastructure
Authentication services
Cloud storage
AI model providers
Analytics

These providers receive only the information necessary to perform their services.

6. Data Security

Astra uses commercially reasonable safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.

No online platform can guarantee absolute security, but we continuously work to improve our security practices.

7. Data Retention

Information is retained only as long as reasonably necessary to operate the service, resolve disputes, enforce policies, and comply with legal obligations.

When no longer required, data is securely deleted or anonymized whenever practical.

8. Children's Privacy

Astra is not intended for children under the age of 13 and does not knowingly collect personal information from children.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

Request access to your information
Request corrections
Request deletion
Object to certain processing
Request a copy of your data

10. Changes to This Privacy Policy

Astra may update this Privacy Policy periodically.

Changes become effective once published on this page. Continued use of Astra after updates constitutes acceptance of the revised Privacy Policy.